In-Unit Maintenance Work

Common area maintenance, both scheduled and emergency work, takes priority over non-emergency in-unit work requests.

Please make your maintenance requests to Patricia Cottom in the Management Office at 202-686-4327. You can leave a detailed message or send the request via e-mail to If you have an after hours (5:00 p.m. to 9:00 a.m.) maintenance emergency, please call the Front Desk at 202-363-5600.

By making a maintenance request, you are agreeing to allow TCA to use your security keys held in the Management Office, unless you make other arrangements.The cost of work includes two charges, one for labor and the other for parts. All owners are responsible for the maintenance work done in their units, therefore it is ideal if unit owners rather than renters make work requests. Payment for in-unit work is due 30-days after receipt of invoice. If your work involves a shut down of the water to a tier, there will be a $50 charge.

The current billing rates for in-unit work are:

During Normal Business Hours (9:00 a.m. to 5:00 p.m., Monday to Friday):

1.) $25 for the first half hour, per technician at work (this is the minimum bill)

2.) $50 for the first hour, per technician at work

3.) The cost of parts will be included on your bill, if parts required.


After Hours, Weekends and Holidays (After hours from 5:00 p.m. to 9:00 a.m., Monday to Friday):

1.) $90 for the first hour, per technician (minimum bill)

2.) Cost of parts, if parts required.


Holiday Schedule Services & Operations 2020


Important Reminders:

6.09 Association Right of Access to Units – TCA Bylaws: Each Residential Unit Owner and Parking Unit Owner grants a right of access to their Unit to the Board of Directors, the Managing Agent and to any other person authorized by the Board of Directors for the purpose of (i) making inspections and for the purpose of correcting any condition originating in his Unit and threatening another Unit(s), or any Common Element(s); (ii) performing installations, alterations or repairs to the mechanical or electrical systems or other Common Elements in his Unit or elsewhere in the Condominium; and (iii) correcting any condition which violates the provisions of any mortgage covering another Unit. Any such right of entry shall be predicated upon the giving of reasonable advance notice of the exercise of such right, except that in an emergency such right of entry shall be immediate regardless of whether the Unit Owner is present at the time.

Unit Owners Required to Have Homeowners Insurance: Every condominium unit owner in the District of Columbia is required to purchase homeowners insurance (HO-6) since the Condominium Act Amendments of 2014. This law requires each unit owner at the Towers to purchase a minimum of $10,000 in property coverage and a minimum of $300,000 in personal liability coverage. Our bylaws recommend that such policy should include a “condominium unit owner’s endorsement” covering losses to improvements and betterments to the unit made or acquired at the expense of the unit owner.